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Error that cannot access online class link / browser does not support

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Error that cannot access online class link / browser does not support

If students/parents can not join the classes with the invitation links sent by teachers, please check your using devices and quality of Network Access by the following instructions: 

  1. Supporting browser: Currently SchoolCento supports the following browsers: Chrome, Chrome Mobile, Firefox, Safari, Safari Mobile, Microsoft Edge, Android Tablets, IOS Tablets.
  2. Browser and bandwidth requirements:

Browsers should use:

On Desktop/laptop: Chrome

On Mobile IOS (12.2+): Safari

On Mobile Android (6.0+): Chrome

Bandwidth:

For teachers: at least 1Mbps upstream and 1Mbps downstream

For students: at least 0.5Mbps upstream and 1Mbps downstream

Technical factors to note:

  • Coc Coc browser is not currently supported.
  • On Ipad or Iphone, it is recommended to use Safari browser, not Chrome. Macbooks are not affected.
  • When learners have a link, note that they should copy and paste the link into the search box of the browser, do not immediately click on the link from the chat app (Zalo, Facebook…) because those apps may block the link from opening.

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